Rosemarie is a real name of mine but my relatives, friends and everyone called me Rh0ze. A moody, spoiled brat but sweet sweet daughter to my parents and mother to my two kids and a married person. A loving and caring mother of two. I love Blogging, Designing and adventures.
Good evening guys, how's your day today? Hope everyone are fine and happy. Anyways, for the second (2) time i got, i mean i had another bad experience again in Smart Network. And this time, the problem i encountered and the bad service i experience now is all about on load.
Last Friday, May 02, 2014 i decide to change my sim, change to use my Smart sim again since my other sim which is other network and that sim was borrowed by my relatives and she's not here. Anyways, at this time too i load sixty (60) pesos to avail the one (1) day or twenty-four (24) hours unlimited internet surfing and the registration is successful. But when i open my internet browser to surf and to visit my blog, i cannot open it. It was blank and white page only.
I thought, it's because of the network, i mean because of the signal. That's why i decide to restart my tablet three (3) times and open and run my anti-virus to clear my tablet. And i clear my internet history even the cache but still i can't surf and i can't open and visit my blog or any site's. Until i saw the message appeared on my screen saying that "i can't open the page or the website you want to open or to see because yoy don't have enough load to access it". What? Wtf?
I was so shock when i read that message appeared on my tablet screen. What's happening on my load? And where's my 60 pesos load, wtf? I lost money again for the second time and also for the second time i wasted my money for the bad services. I hope Smart Network can do something regarding on this matter.
Sorry guys, it's so late post because of busyness i forgot to post it. Hope you understand.
Last Friday, May 02, 2014 i decide to change my sim, change to use my Smart sim again since my other sim which is other network and that sim was borrowed by my relatives and she's not here. Anyways, at this time too i load sixty (60) pesos to avail the one (1) day or twenty-four (24) hours unlimited internet surfing and the registration is successful. But when i open my internet browser to surf and to visit my blog, i cannot open it. It was blank and white page only.
I thought, it's because of the network, i mean because of the signal. That's why i decide to restart my tablet three (3) times and open and run my anti-virus to clear my tablet. And i clear my internet history even the cache but still i can't surf and i can't open and visit my blog or any site's. Until i saw the message appeared on my screen saying that "i can't open the page or the website you want to open or to see because yoy don't have enough load to access it". What? Wtf?
I was so shock when i read that message appeared on my tablet screen. What's happening on my load? And where's my 60 pesos load, wtf? I lost money again for the second time and also for the second time i wasted my money for the bad services. I hope Smart Network can do something regarding on this matter.
Sorry guys, it's so late post because of busyness i forgot to post it. Hope you understand.
Glad there was nothing wrong with your blog and that you got it figured out.
ReplyDeleteWow! Sounds like you are really frustrated right now.
ReplyDeleteHope your feeling better now. It's really frustrating if a network "eat" your load. Just subscribe to another network with better customer service so that you won't have that kind of issue again.
ReplyDeleteI think this is common problem of prepaid subscribers (nangangain ng load) I heard similar stories not only smart subsribers.
ReplyDeletemove soonest to other network providers. we have lots of choices in the Philippines and customers must always get the satisfaction needed
ReplyDeleteWhat a bummer.
ReplyDeleteI'd switch to Globe if I were you, hehe. I just hope the signal is strong in your area. :)
ReplyDeleteSo sorry! I know how frustrating these things can be.
ReplyDeleteThere seems to be a problem with the network nowadays. Reason they say is that the students are on vacation so there's traffic in between networks.
ReplyDeleteI think I would definitely find another network provider! They sound terrible!
ReplyDeleteI am so sorry this is happening to you. Is there any way you can call or email the company and tell them what keeps happening?
ReplyDeleteThat's too bad when networks fail here, you can't do anything.
ReplyDeleteWow that sounds really stressful. Glad it wasn't an issue with your blog, at least.
ReplyDeleteWhen there is a network problem, I normally call their customer service especially if there are over charges.
ReplyDeleteI normally call the network's customer service if there are over charges or wrong bills because they can actually correct and adjust it.
ReplyDeleteI'm happy you got everything figured out.
ReplyDeleteI think everybody experienced this kind of thing, because me too, got mad of my load. It happened but the networks still doing it.
ReplyDeleteWOW what a day! Hope it all works out.
ReplyDeleteThat is extremely frustrating. I hope their CS gets it worked out
ReplyDeleteMany times I do face such problems..so I can understand your situation...such situations do make me very angry.
ReplyDeleteAny updates on getting some help from customer service?
ReplyDeleteI would be pretty upset if that happened to me twice.. I would make a call and complain and get some money back.
ReplyDeleteI would be so upset about that. I hope you get that fixed!
ReplyDeleteWow! I would be upset too! Especially loosing out on hard earned money
ReplyDeletewow, that doesn't sound like a very good ordeal at all.
ReplyDeleteHope this problem are clear as early as possible..
ReplyDeleteI am hopping this clears up and you get to use the internet again.
ReplyDeleteMichelle F.
I would so switch. Hope things get better for you.
ReplyDeletehappy everything is okay now and you can access your blog. keep posting!
ReplyDeleteThat is why it is hard to rely via mobile internet.. I experienced the same way too before..
ReplyDeleteHi, Rosemarie! So sorry to hear about your bad experience. NO fun!
ReplyDeleteI am sorry...I know how rough this stuff can be
ReplyDeletei use suncell whenever i am back in philippines haha as most of my relatives used them. hope smart do something about it
ReplyDelete